Get Started

Privacy Policy

Effective Date: June 1, 2025

This Privacy Policy describes how “SmartPayDesk” collects, uses, and discloses your information when you visit and use our websites:

By using our Websites, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Personal Information You Provide to Us: We collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out forms on our Websites (e.g., contact forms, demo requests, sign-up forms)
  • Make a purchase or subscribe to a service
  • Communicate with us via email, chat, or other channels
  • Participate in surveys or promotions

This information may include:

  • Contact details (e.g., name, email address, phone number, postal address)
  • Account credentials (e.g., username, password)
  • Payment information (e.g., credit card details, billing address – Note: For SmartPayDesk, this would be highly relevant)
  • Company information (e.g., company name, size, industry – Relevant for both)
  • Any other information you choose to provide.

b. Information We Collect Automatically: When you access and use our Websites, we may automatically collect certain information about your device and Browse activity, including:

  • Log Data: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Usage Data: Information about how you interact with our Websites, such as features used, time spent on pages, and clickstream data.
  • Device Information: Device type, unique device identifiers, and mobile network information.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Websites and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Websites.

c. Information from Third Parties: We may receive information about you from third-party services, partners, or publicly available sources. For example, if you interact with us on social media platforms, we may collect information about your social media profile.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain Our Services: To operate, maintain, and provide the features and functionality of the Websites, including processing transactions (SmartPayDesk) and hosting services (DigiHosting).
  • To Improve and Personalize Your Experience: To understand how you use our Websites and services, and to personalize your experience, provide tailored content, and recommend relevant features.
  • For Communication: To respond to your inquiries, provide customer support, send you service-related announcements, updates, security alerts, and administrative messages.
  • For Marketing and Promotions: To send you marketing communications about our products, services, offers, and promotions that we believe may be of interest to you. You can opt-out of receiving marketing communications at any time.
  • For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our Websites, and to conduct research and analysis to improve our services and develop new products.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing (especially for SmartPayDesk), web hosting (especially for DigiHosting), analytics, marketing, customer support, and IT services. These service providers are authorized to use your personal information only as necessary to provide these services to us.
  • Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  • Legal Requirements and Protection of Rights: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Websites
  • Protect the personal safety of users of the Websites or the public
  • Protect against legal liability.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

6. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to:
  • Access: Request access to the personal information we hold about you.
  • Correction/Rectification: Request correction of inaccurate or incomplete personal information.
  • Deletion/Erasure: Request deletion of your personal information, subject to certain exceptions.
  • Object to Processing: Object to the processing of your personal information for certain purposes.
  • Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our Websites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our Websites are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. International Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside [Your Country, e.g., Pakistan] and choose to provide information to us, please note that we transfer the data, including Personal Data, to [Your Country, e.g., Pakistan] and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

These Terms are governed by the laws of [Your Country/State], without regard to conflict of law provisions.

Disputes will be resolved through arbitration or in courts located in [Your Jurisdiction].

  • For SmartPayDesk inquiries: